Shipping & Returns





SHIPPING POLICY

We ship either USPS or UPS based on your preferences, delivery time, cost, order weight and destination.

Most orders are shipped within 24-72 hours --- PLEASE NOTE: if you are ordering items for a specific ritual, Sabbat, Esbat or other time deadline, please add a note to us when you submit your order. We will do our best to meet your deadline or contact you with alternative options if necessary.

Backordered items --- Normal policy is to ship an order complete in one shipment. If an item in your order is on backorder and will be in stock within 3-10 days, then the entire order is shipped complete when all items are in stock. In rare cases, an item may be on backorder for longer than 10 days. In those cases, to avoid unnecessary delays we will split your order into two shipments as a courtesy and you will not incur any additional shipping charges for the split shipments.



RETURN POLICY

Customer Service is the number one priority!

If for ANY reason you are not 100% thrilled with any product you receive from us, just let us know.

Craft Magick offers a 100% satisfaction or money back guarantee within 90 days of purchase on all products No hassels, no excuses. Love it or send it back! Period!

To return or exchange an item --- Please contact us for an RMA# before returning merchandise in order to get proper credit. Merchandise must be unused and in original condition. Any and all accompanying literature and 'extras' shipped with the original order must be included with the return. Refunds will be issued in the same manner original payment was received.

Click here to email us or call 818 745 7002

Phone hours:

M - F 10:00am - 5:00pm PST
Weekends vary 
We are located in Southern California, USA
Pacific Standard time zone (GMT-8:00)


If calling during non-phone hours please leave a message and someone will return your call the following business day

We appreciate the opportunity to serve your metaphysical needs and are here to help!

Thank you again for shopping Craft Magick Wiccan Pagan and Metaphysical Supply Store
Have a magkical journey and until merry we meet again...
Blessed Be





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